Accessibility Statement

Our Commitment

We aim to ensure that our website is accessible to all users, regardless of ability or the technology they use. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which covers a wide range of recommendations for making web content more accessible.

Accessibility is an ongoing effort. We regularly review our website and update content and functionality to improve accessibility and usability for all visitors.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML: Properly structured headings, lists, and landmarks for screen reader navigation
• Keyboard Navigation: All interactive elements are accessible via keyboard
• Skip Links: Skip to main content links for keyboard users
• Text Alternatives: Descriptive alt text for images and meaningful link text
• Colour Contrast: Sufficient contrast ratios between text and background colours
• Resizable Text: Text can be resized up to 200% without loss of functionality
• Form Labels: All form fields have associated labels and clear error messages
• Focus Indicators: Visible focus states for interactive elements
• No Auto-Play: Media does not play automatically
• Responsive Design: Content adapts to different screen sizes and orientations

Assistive Technology Compatibility

Our website is designed to be compatible with:

• Screen readers (including JAWS, NVDA, and VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

We test our website using a combination of automated tools and manual testing with assistive technologies.

Known Limitations

While we strive for full accessibility, some content may have limitations:

• Third-Party Content: Some embedded content from external sources may not be fully accessible
• PDF Documents: Older PDF documents may not be fully accessible; we are working to remediate these
• Legacy Content: Some older pages may not yet meet our current accessibility standards

We are actively working to address these limitations and improve accessibility across all our content.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

When reporting an accessibility issue, please include:

• The web address (URL) of the page
• A description of the problem you encountered
• The assistive technology you were using (if applicable)
• Your contact information so we can follow up

We aim to respond to accessibility feedback within 5 working days and will work to resolve issues as quickly as possible.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may contact the Equality Advisory Support Service (EASS):

Website:equalityadvisoryservice.com
Phone: 0808 800 0082
Textphone: 0808 800 0084

Technical Specifications

This website relies on the following technologies for accessibility:

• HTML5
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.